Uptime Commitment & Service Level Policy

  • Monday, 23rd February, 2026
  • 11:25am

Uptime Commitment & Service Level Policy

Dear Valued Clients,

At PDTHosting, we are committed to delivering stable and reliable hosting services.

Uptime Commitment

✔ 99.9% Network Uptime Target
✔ Enterprise-grade infrastructure
✔ Proactive server monitoring 24/7
✔ Rapid issue resolution

???? Scheduled Maintenance

Occasionally, scheduled maintenance may be required to improve performance and security.
Advance notice will be provided whenever possible.

⚠ Exclusions

Uptime calculation does not include:

  • Scheduled maintenance

  • Client-side configuration issues

  • Third-party software failures

  • Force majeure events

Our goal is to ensure maximum stability and performance for your website at all times.

If you experience any service disruption, please open a support ticket immediately.

Thank you for trusting PDTHosting.


PDTHosting Network Team

 

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